Shipping policy

📦 Shipping Policy

At Prochaine Shop, we're proud to offer free shipping on all orders — no minimums, no hidden fees. We believe in keeping costs low for our customers while maintaining the highest standards of quality and care.

🕒 Processing Times

All orders are subject to a processing time of up to 3 business days before shipment. This allows us to carefully:

  • Verify and prepare your order

  • Perform final quality checks

  • Package your items securely

You will receive a tracking number once your order has been shipped.

🚚 Delivery Times

  • Standard delivery time: Most orders arrive within 10–14 business days.

  • Maximum delivery window: In rare cases — due to high demand, customs delays, or shipping network disruptions — delivery can take up to 30 calendar days.

🎁 Why We Offer Free Shipping (And Why It’s a Win for You)

Rather than charge additional fees for faster delivery, we’ve chosen to pass the savings directly to you by offering free shipping on every order. This means:

  • No surprises at checkout

  • More value for your money

  • One less thing to worry about

To keep your costs low, we offer free shipping — this means slightly longer delivery times, but no extra fees or surprise charges at checkout.

📫 Questions?

If your order hasn’t arrived within the expected timeframe, please don’t hesitate to contact our support team. We're happy to assist you with tracking updates and resolution options.